Concierge Services

Our experienced Concierge team is delighted to provide information and advice on things to see and do in London. They can assist you with any arrangements including restaurant reservations, guided tours, car rental or airport transfers, or organising tickets to the theatre, opera, or ballet. Our Concierge desk is always available to help you throughout your stay.

Festive Theatre

The Nutcracker – Colliseum - Over 100 dancers and musicians from English National Ballet bring Nutcracker to life with exquisite dancing, beautiful sets and Tchaikovsky’s popular score played live. On a sparkling Christmas Eve in a frost-dusted Edwardian London. *Tickets are subject to availability

Elf – Theatre for the Family – Son of a nutcracker! London’s “ultimate Christmas show”. ELF The Musical returns to spread festive cheer at the Dominion Theatre this winter. Based on the beloved film, this holiday favourite dazzles the West End for a strictly limited season only. ELF is the funny and charming tale of Buddy, who mistakenly crawled into Santa’s bag as a baby and was raised as an elf! Way too tall and not so great at his job, Buddy is the North Pole’s biggest misfit… and knows he’ll never belong. *Tickets are subject to availability

Hansel and Gretel – Shakespeare’s Globe - The boy’s name was Hansel. The girl’s name was Gretel. The dad was a woodcutter. The mum was a bread maker. In the rubble of their war-torn village, the woodcutting dad and the breadmaking mum decide that the only chance they have to give their children a safer life is to lead them – and leave them – in the woods. Left to fend for themselves, Hansel, and Gretel’s plans to find their way home get side-tracked, quite literally, by a trail of treats too good to resist and a strange old lady with a plan of her own… *Tickets are subject to availability.

Christmas Attractions

Christmas Lights by Night Bus Tour - When the sun goes down, London comes to life. Experience London's iconic sights beautifully lit up against the night sky on this magical night-time city tour. Ever wondered what London would look like at night? Simply stunning. See the beautifully lit sights of London on distinct yellow, open ­top, double-decker buses. This incredible tour has been designed to show you the best of London's famous landmarks, all beautifully lit up in the night sky. *Tickets are subject to availability

Disney100 – Excel Centre - Disney100: The Exhibition is the largest exhibition the Walt Disney Archives has ever created as it continues its European tour at London's ExCeL to mark The Walt Disney Company's 100th anniversary on 16th October, 2023. The exhibition will run until 2024. *Tickets are subject to availability

Hogwarts in the Snow - Over the festive period, Winter arrives at the wizarding world, and brings with it a truly magical makeover. Christmas trees line the Great Hall and a replica festive feast including flaming Christmas puddings is laid out on the long tables, and icy silvers glitter on the stage as it is transformed for the return of the Yule Ball. *Tickets are subject to availability as tickets sell out quick. *Tickets are subject to availability

Christmas at Kew - The popular after-dark Christmas event hosts a trail through the famous botanic gardens, lit up with lights and spectacular projections. Get together with family or friends to follow the illuminated path around the gardens and be treated to immersive installations and spectacular displays. *Tickets are subject to availability

Salisbury, Windsor, Stonehenge, and Bath Christmas Tour – Bath - You will undoubtedly fall for the cultural city of Bath. Known for – and named after – the historic Roman Baths, this picturesque city is brimming with Georgian architecture, charming streets and plenty of history. Amble across the exceptional Pulteney Bridge. Modelled on Florence’s Ponte Vecchio, the architecture of Pulteney Bridge is a rare sight – it is one of only four bridges in the world to have shops lining both sides. Brush up on your history of the British monarchy outside beautiful Bath Abbey, the church where the first British King was crowned in 973 AD. Windsor - Have the perfect end to a festive Christmas Day tour with a stroll around Windsor. Wrap up warm and enjoy a peaceful evening in a town that is overlooked by one of the King’s official residences, Windsor Castle. This lavish home is the largest and oldest occupied castle in the world and towers above Windsor town – it’s a picture-perfect Christmas sight! *Tickets are subject to availability as tickets sell out quick

St Martins in the Fields - Explore the magnificent Georgian architecture of St-Martin-in-the-Fields which stands on the corner of Trafalgar Square. The current building was completed in 1726 and in 1924 hosted the first church service to be broadcast on the radio. Enjoy beautiful music at one of the churches many concerts, including free lunchtime and afternoon performances such as Choral Evensong. There are also atmospheric candlelit evening events and regular exhibitions to discover. *Tickets are subject to availability

Ice Skating at one of many ice rinks in London such as Somerset House, Queens House Ice Rink, and the Natural History Museum Ice Rink. *Tickets are subject to availability

Christmas at Eltham Palace - Christmas at Eltham Palace is a brand new, interactive light trail for 2023 set to bring colour, lights and play to Southeast London this December! With a host of light installations designed to fit in with the natural surroundings, expect the unexpected and allow the Christmas spirit to take over as you immerse yourself in a world of seasonal sparkle and festive cheer. Surprises are around every corner, and festive food, warming cocktails and picture perfect moments add to the exciting and unique spectacle that will have you captivated as you enjoy an enchanted Christmas with family, friends and loved ones at this seasonal classic with a contemporary twist.

*Tickets are subject to availability