Click here to download a pdf version.
All public areas are fully air conditioned. Guest rooms and suites have individually controlled air conditioning.
Concierge can assist with airline reservation confirmations or changes.
If you would like to arrange a car transfer to/from the airport, please let us know.
Car transfers are as follows:
London Heathrow to DUKES: £80 for up to three people. Return: £70
Journey time: approximately 55 minutes (traffic dependent)
London Gatwick to DUKES: £125 for up to three people. Return: £120
Journey time: approximately 80 minutes (traffic dependent)
City Airport to DUKES: £80 for up to three people. Return: £70
Journey time approximately 35 minutes (traffic dependent)
Larger vehicles are available, please contact Concierge for details.
Available through Reception. Please give 24 hours notice if possible.
Our cancellation policy requires all amendments and cancellations to be finalised by 2pm local time the day prior to the arrival date (24 hours). Any changes following this time will result in cancellation charges if the room remains unsold on the night.
Valet parking is available. 24 hour car parking is £58. Kindly allow 15 minutes for your car to be brought to the hotel.
Car rental is available on request. Please contact the Concierge to arrange.
We regret that personal and company cheques cannot be exchanged for cash or accepted for payment.
Our Concierge will be delighted to organise transport, theatre and exhibition tickets among many other services. Feel free to call or visit the Concierge desk at any time during or prior to your arrival at DUKES.
Visa, Mastercard, American Express, Switch and Diners. No longer accepted is JCB
Our hotel doctor is available 24 hours a day. Contact Concierge to call out the doctor or for further details of other medical facilities.
Same day and express dry cleaning and laundry services are available Monday to Saturday.
DVD players are available on request.
The electrical voltage in the United Kingdom is 240 volts. Adaptors or convertors for 110 volt electrical equipment are available from Reception.
The hotel fax number is +44 (0)207 493 1264. Incoming faxes are free of charge.
Most foreign currencies and travellers cheques can be exchanged at the Reception desk at any time.
Please ask our Concierge for a list of salons near the hotel.
In every room and suite.
DUKES offers complimentary unlimited use of its in-room wireless internet service. If you do not wish to use WiFi, you can access the internet via your in-room television,
Available if required.
Available on request.
iPod speakers are in all suites and available from reception for other rooms.
There is a fully stocked minibar in every room and suite.
Mobile telephone hire is available for your stay.
Please contact Concierge for details of nearby religious services
DUKES has 24 hour room service.
Each room and suite has an electronic private safe.
Secretarial services can be organised through Concierge.
Shoe cleaning is complimentary.
There are smoke alarms throughout the hotel
DUKES operates a strict non-smoking policy throughout all bedrooms and public areas.
REN, clean bio active skincare products with natural, skin friendly ingredients.
Turndown service and bottled water is provided each evening.
All prices quoted on the DUKES LONDON website are inclusive of VAT and will be quoted as such upon booking enquiries.
In all rooms.